Job Description
Handle outbound customer calls, explain financial products and services, generate leads, follow up with customers, maintain call quality and productivity, update CRM records, and achieve daily/monthly targets while ensuring excellent customer service. HDB has hired Senior Telecalling Officers for lending and collections processes across locations.
Responsibilities:
- Handle outbound customer calls and explain financial products.
- Generate leads and convert them into sales.
- Follow up with prospective customers.
- Achieve daily and monthly sales targets.
- Update customer details in CRM.
- Deliver excellent customer service and maintain call quality.
Qualifications:
- Graduate in any discipline
- Freshers & experienced candidates can apply
- Good communication skills in English/Hindi/Regional language
- Basic computer knowledge
- Target-oriented with customer handling skills
- Immediate joiners preferred
Experience Requirements:
0-1